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CANCELLATION, WITHDRAWAL AND REFUND POLICY

Cancellation A student has the right to cancel enrollment by the end of the first class session or the 7th day after enrollment, whichever is later. A notice of cancellation shall be in writing (California Education Code ß94920) and received by our school no later than the end of the above cancellation period. A student who prepaid tuition and fee and cancels enrollment by the end of cancellation period will receive 100% of the amount paid for school charges less application fee and other itemized nonrefundable fees within 30 calendar days. If an applicant is denied admission by our school, a full refund of all monies paid less nonrefundable application fee will be made to the applicant within 30 calendar days. If our school cancels or discontinues a course or educational program, the school will make an appropriate refund of all refundable charges within 30 calendar days.

Withdrawal After the cancellation period, a student may withdraw from a class at any time during a period of attendance. Our school will accept either written or verbal notification of withdrawal. A withdrawal can also be the result of a studentís failure to adhere to our attendance, conduct, or student progress policy. Automatic withdrawal - a student who has been absent for a maximum of 30 consecutive calendar days will be automatically withdrawn from the class. For the purpose of determining the amount of refund, the date from which refund will be calculated is the last date of attendance (LDA). The student who prepaid tuition and fees but has completed 60% or less of the period of attendance will receive a pro rata refund for the unused portion of the tuition. If the student has already completed more than 60% of the period of attendance, no refund is due. Refund Calculation - Please check our school catalog for details and sample of refund calculation.If the amount the student has paid is greater than the amount of refund, refund will be made within 30 calendar days from the documented date of determination. The date of determination is the date the student gives notice of withdrawal; the date that our school administratively withdraws the student after consecutive absence for 30 calendar days; or the date that our school terminates the student due to the studentís failure to adhere to our attendance, conduct, or student progress policy. If the student provides advanced notice of withdrawal such that the 30-day window ends before the last date of attendance (LDA), the refund will be paid within 30 calendar days from the last date of attendance (LDA). If the amount the student owes is greater than the amount of refund, the student has to make an arrangement to pay in a timely manner. Our school shall refund any credit balance on the student's account within 30 calendar days after the date of the student's completion of the program in which the student was enrolled. Refunds will be issued in the form of checks.

Nonrefundable Fees

The actual nonrefundable fees will be listed on each studentís enrollment agreement. The following are samples of nonrefundable fees.

  • Application fee is nonrefundable.
  • I-20 processing fee (for F-1 students) is nonrefundable.
  • Express mailing or courier fee is nonrefundable.
  • All bank wire transfer fee and credit card processing fee are the studentís responsible. These types of fees are nonrefundable.
  • Housing placement service fee or any actual cost of housing arrangement for students incurred by our school is nonrefundable.
  • Textbooks, class materials, equipment, supplies, laboratory fees, or similar charges not included in the tuition are nonrefundable.

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ADDITIONAL POLICY FOR F-1 FOREIGN STUDENTS

Our general cancellation, withdrawal and refund policy also applies to F-1 foreign students unless otherwise indicated clearly in this section. F-1 students should consult with our Designated School Official (DSO) before cancelling enrollment or withdrawing from a class as it will affect their rights and status as outlined in the federal regulations.
 

Canceling Enrollment Prior to Arrival in the U.S.

Students who have been denied an F-1 student visa may cancel their enrollment by submitting a written notification to our school. After obtaining an F-1 visa, the students who do not plan to study at The Language Institute may also cancel their enrollment by submitting a written notification to our school. A full refund of all prepaid charges less nonrefundable fees will be made to the student within 30 calendar days. If the F-1 student is enrolled through an overseas recruitment agency, all cancellations must be done through the agency and, if applicable, the refund will be made to the agency.

Note on changing/deferring program start date: Before or after obtaining F-1 student visa and up to 15 days of the "original" program start date, students who are not able to arrive in the U.S. before their program start date may send a written request to TLI to postpone their study to any available future program start date. In this case, the students are not required to cancel their enrollment. Any request received after 15 days of the "original" program start date is subject to a $50 rebooking fee.

 

Canceling Enrollment after Arrival in the U.S. and Withdrawal

F-1 students who entered the U.S. with government documents indicating that they plan to study at The Language Institute but choose not to enroll in our program may cancel their enrollment prior to the start of scheduled classes. If the student intends to study at another SEVP certified school, he/she must submit a request to transfer to our Designated School Official (DSO) prior to the start of scheduled classes. The request must be accompanied by a copy of an acceptance letter issued by the SEVIS certified school indicating that a class is immediately available for the student to enroll. Our school will cancel the studentís enrollment if no notice of cancellation is received by the end of the first class session. Our school will calculate and refund all the monies paid by the students less nonrefundable fees and any actual cost incurred by our school. For withdrawal, the general withdrawal policy will apply.

 

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